DRT Contact Information

Below you will find the phone numbers and address for the Dispute Resolution Team members. Use these numbers only for joint calls or to check on the status of a grievance that has been at DRT over 14 days. For guidance on a specific grievance, contact a branch officer.

The DRT address is:


Dispute Resolution Team

10410 Perrin Beitel Rd. Room 1059

San Antonio, TX 78284


The NALC team member phone numbers are:


  • Jim Ruetze (210) 368-1784


  • Jose Portales (210) 368-1760