New USPS-NALC Joint Contract Administration Manual (JCAM) now available online: The NALC is pleased to announce that the 2014 JCAM is now available online by clicking here. The National Association of Letter Carriers and the United States Postal Service are in the process of publishing the 2014 JCAM. As in the past, the parties have agreed to share the cost of providing a printed copy of the new JCAM to each office. A printed copy will also be sent to each NALC branch upon publication.

2011-2016 National Agreement: NALC and the Postal Service have finalized the 2011-2016 National Agreement set by the Das interest arbitration award. The PDF version is now available. The PDF includes bookmarks and hyperlinks to make navigating the document easier. To download the agreement, click here. The document is in the process of being printed and will be sent to NALC branches in the near future.

2011-2016 CONTRACT
2011-2016 CONTRACT.pdf
Adobe Acrobat document [1'019.1 KB]
2014 J-CAM
Adobe Acrobat document [224.0 KB]
Adobe Acrobat document [3.6 MB]
MRS 2009.pdf
Adobe Acrobat document [3.0 MB]
Adobe Acrobat document [3.5 MB]




National Agreement - The 2011-2016 National Agreement between NALC and the Postal Service

Joint Contract Administration Manual - The latest USPS-NALC JCAM

Dispute Resolution Process - Grievance process incorporated into Article 15 of 2006-2011 National Agreement

Step 4 & MRS - NALC Materials Reference System, M-number documents

Arbitration -  Recent national and regional

Uniform allowance

More NALC Publications - "Contract Talk" columns, NALC Activist and more

FMLA - The NALC Guide, NALC forms and the law

USPS Manuals - ELM, M-41, M-39 and more handbooks, manuals and publications

Contract CD - Library of contract-related documents on CD

Useful Links - Links to other online

Adobe Acrobat document [3.2 MB]


Board issues award Sets terms of the 2011-2016 National Agreement;



The arbitration board was chaired by Shyam Das, a member of the American Arbitration Association’s labor panel who has been a full-time labor arbitrator since 1977. NALC’s member of the arbitration board was General Counsel Bruce Simon of New York-based Cohen, Weiss & Simon. USPS counsel Robert Dufek was the Postal Service’s arbitrator.The award follows months of work by the NALC, including its officers, staff, consultants and expert witnesses who diligently assembled the union’s case in the interest arbitration proceeding “Although we would have preferred to reach a negotiated settlement in November 2011,” Rolando said, “the process worked as intended to resolve all outstanding issues and to address both sides’ key concerns while laying the groundwork for a productively innovative Postal Service in the years
to come.“I thank all the members of the NALC for their patience during this long process and for the hard work they do every day to make USPS the most affordable and efficient postal service in the world,” he said. “This agreement rewards city carriers for these contributions and sets the stage for a major comeback for the Postal Service, provided that Congress does its part to enact real reforms that will allow us to serve the American people and the U.S. economy for decades to come.”

Here are some highlights of the contract, which covers the period from November 20, 2011 to May 20, 2016, follow:


Wage provisions

No two-tier pay scale;

Three general wage increases and seven COLAs awarded


The Das board rejected the Postal Service’s proposals to freeze
pay, eliminate cost-of-living adjustments (COLAs) and implement a two-tier wage
schedule for career city carriers. Instead, the new contract provides three
general wage increases between now and the end of the contract: 1 percent in
November 2013, 1.5 percent in November 2014, and 1 percent in November 2015. It
also provides for the payment of seven COLAs between now and 2016, though the
two COLAs calculated in 2013 will be deferred and paid in 2014. These wage and
COLA provisions follow the wage pattern established by the negotiated American
Postal Workers Union (APWU) contract and the arbitrated National Rural Letter
Carriers’ Association (NRLCA) contract.

However, the award lowered the entry wage for new career letter
carriers (appointed on or after Jan. 12, 2013) and created a new step
progression that ends at the existing Step O in both Grades 1 and 2 of the
current NALC pay charts. Moreover, this new step progression (labeled Table 2 of
the City Carrier Schedule) will reach the top step pay of the existing pay chart
(now called Table 1 of the City Carrier Wage Schedule) in exactly 644 weeks, the
same 12.4 years that applies to career carriers appointed before Jan. 12,

  • New career letter carriers hired under Table 2 will initially
    earn $16.71 per hour at Step A. They will earn step increases worth 2.75 percent
    of top step pay every 46 weeks until they reach Step O of Table 2 ($27.17 per
    hour)—the same top step pay of Grade 1 of Table 1.
  • Step A of Grade 2 under Table 2 will be paid $17.06 per hour
    and carriers will earn step increases worth 2.75 percent of top step pay every
    46 weeks until reaching Step 0 ($27.74 per hour)—the same top step of Grade 2 of
    Table 1.

NALC successfully argued that reducing the top step pay of city
carriers was not justified given the extension of street times in recent years
and the increased physical demands of our jobs.


Workforce structure New non-career category with career path replaces TEs;
All PTFs converted


Over the course of the collective bargaining, the parties
worked hard to create a win-win agreement on the workforce structure of the city
carrier craft. The Postal Service sought the cost savings and flexibility of a
larger non-career workforce, while the union has been deeply dissatisfied with
the structure of the transitional employee (TE) workforce, where TEs had no
right of reappointment and no real path to career employment. Meanwhile, we also
sought to convert thousands of part-time flexible (PTF) carriers to full-time regular.

The Das award creates a new category of non-career employees called city carrier assistants (CCAs) to replace TEs. Like TEs, CCAs will be members of the NALC bargaining unit and will be appointed for 360-day terms. But unlike TEs, CCAs will earn a pre-career appointment version of seniority (called “relative standing”) that will give them preference for career job openings in their installations. All career carrier vacancies will be filled by converting CCAs to full-time regular status in order of their relative standing in the
installation.This new path to career status will be extended to existing TEs as well. All TEs will be given an opportunity to take the city carrier entrance test and to accept an appointment as a CCA within 90 days, and they will be given credit for time served as a TE for purposes of “relative standing.”

The new contract will limit the number of CCAs to 15 percent of the total number of full-time carriers in each District and will allow the Postal Service to hire an additional 8,000 CCAs to facilitate the development of
new products and services (such as evening or Sunday e-commerce delivery).

The initial pay of CCAs will be set at Steps BB and AA of Table 2 of the City Carrier Schedule. New CCAs will be paid $15 per hour (Step BB) and current TEs who become CCAs will be paid $16.25 per hour (Step AA). In lieu of COLAs prior to their career appointments, the CCAs will receive additional general wage increases of 1 percent in November 2013, 1 percent in November 2014 and 1.5 percent in November 2015 (in addition to those provided to all bargaining unit employees indicated above).

Although we fought hard for better CCA pay rates, CCAs will be eligible for health insurance after one year and the Postal Service will contribute toward their premiums and offer coverage beyond that required by the
Affordable Care Act starting in 2014. They also will qualify for regular carrier uniform allowances and will be covered by the opting provisions of Article 41. And NALC will investigate the establishment of a non-contributory 401(k) plan for CCAs that would allow non-career carriers to save for retirement, with
provisions to transfer such savings to the Thrift Savings Plan once they obtain career positions.

Part-time flexible carriers also will benefit from the Das award, as it calls for the conversion of all PTFs to full-time regular status and for the elimination of the PTF category over the term of the contract.


Job security Ban on sub-contracting continued, strengthened


NALC’s approach to improving job security did not just involve the workforce structure issues outlined above, which will help us capture a growing share of the booming package and competitive products market. Our approach also included efforts to strengthen our contractual protections on
sub-contracting and to maintain our no-layoff protections. We succeeded on these fronts in the contract awarded by the Das panel. By retaining the historic ban on sub-contracting achieved in the 2006 round of bargaining and by adding a new Memorandum of Understanding on the Delivery and Collection of Competitive Products, the new contract strengthens the job security of all letter carriers. The new MOU ensures the assignment in city delivery areas to the city carrier craft the delivery and collection work involving competitive products (during or outside regular business hours). All of the MOUs restricting sub-contracting were retained.

Management’s demand for the elimination of the no-layoff clause for carriers with at least six years of service also was rejected; the existing provision is retained.


Health benefits Task force offers alternative to cost shift pattern


The pattern set by the most recent contracts reached with the APWU and NRLCA calls for the continued shift of health insurance premium costs from the USPS to postal employees, as occurred in the NALC’s 2006 contract. The Das award applies the pattern to city carriers in the new contract, calling for a reduction in the Postal Service’s share of weighted average health premiums in the Federal Employees Health Benefits Program (FEHBP)—from 80 percent in 2012 to 78 percent in 2014 (with no change in 2013), and then to 77 percent in 2015 and 76 percent in 2016 for all current career employees. For carriers appointed to
career jobs on or after Jan. 12, 2013, the USPS share will be set at 77 percent between 2013 and 2015 and fall to 76 percent in 2016 NALC resisted this continued cost shift and sought an alternative approach. In fact, the NALC and the Postal Service conducted intensive and productive negotiations over the possible creation of a separate USPS set of health plans for city carriers. The talks faltered on a number of
difficult issues that could not be resolved by the arbitration deadline, including whether the USPS plans would be offered through FEHBP or outside of FEHBP. Nevertheless, both parties believe further work on this issue is worth the effort and the Das award includes an MOU on the Resolution of Health Benefit
Issues that calls for a task force to resume discussions in this area. Should the task force reach agreement, the cost shift called for by Article 21 might be reversed or otherwise revised.


Local bargaining and other notable MOUs


The period for negotiating new Local Memoranda of Understanding has been set by the new contract from Apr. 1-30, 2013 Unless otherwise addressed in the Das Award, most of the MOUs in the 2006 National Agreement will be continued in the 2011 contract. In addition, there were more than a dozen new MOUs awarded in this contract and eight existing MOUs were updated. Some highlights of the new or amended memos include:

  • A new MOU creates an Article 8 Task Force to develop and test
    improvements in the process for assigning overtime hours.
  • A new MOU creates a joint task force to explore and test
    possible improvements to the Dispute Resolution Process.
  • A new MOU regarding a City Delivery Task Force will seek to
    improve the work climate while investigating ways to raise operational
    efficiency. The parties will focus specifically on ways to address factors that
    create workplace conflict over daily work times.
  • An updated MOU on Alternate Route Evaluation and Adjustment
    Process revives the joint exploration of improvements to the route inspection

A complete copy of the Das Award, including updated contract language, the new wage schedules and a full set of new and amended MOU’s can be found here. The March issue of The Postal Record will offer more
information about the award President Rolando and the members of the Executive Council will be available to answer questions from branch leaders at a just-announced 2013 national Rap Session in Las Vegas (details to come). In addition, members will receive a letter from President Rolando about the new contract in the weeks to come.

The NALC Contract Administration Unit will work with the Postal Service in the weeks ahead to assemble and publish an official version of the 2011-2016 contract, and NALC headquarters will distribute copies of the contract to branch presidents when it is ready.

NALC Collective Bargaining History,
Contract Term Type of Settlement Bargaining Structure*
1971-1973 Negotiated settlement JBC: NALC, APWU crafts, NPMHU, NRLCA
1973-1975 Negotiated settlement JBC: NALC, APWU, NPMHU, NRLCA
1975-1978 Negotiated settlement JBC: NALC, APWU, NPMHU, NRLCA
1978-1981 Healy Award (partial arbitration) JBC: NALC, APWU, NPMHU
1981-1984 Negotiated settlement JBC: NALC, APWU
1984-1987 Kerr Award (arbitration) JBC: NALC, APWU
1987-1990 Negotiated settlement JBC: NALC, APWU
1990-1994 Mittenthal and Valtin Awards JBC: NALC, APWU
1994-1998 Stark Award (arbitration) NALC
1998-2001 Fleischli Award (arbitration) NALC
2001-2006 Negotiated settlement NALC
2006-2011 Negotiated settlement NALC
2011-2016 Das Award (arbitration) NALC
* In many rounds of bargaining, two or more unions
formed a Joint Bargaining Committee (JBC) to negotiate with the Postal Service.
The NALC has negotiated on its own since 1994.



Anyone interested in learning about the history of postal
bargaining may wish to consult this time line or
read the NALC’s official history, Carriers in a Common Cause, available
from the NALC Supply Department.





 NALC Contract DVD
The NALC Contract DVD was produced to provide you with the latest and most complete set of resources available. It contains electronic versions of; the National Agreement, JCAM, Materials Reference System (MRS), NALC publications (e.g. Postal Record, Contract Talk, Activist, etc.), the new and revised Defenses to Discipline, the latest versions of USPS Handbooks and Manuals, and other valuable resources. This compilation of resources in a single DVD is an essential tool for every branch activist. The NALC Contract DVD is available through the NALC Supply Department for $2.


Previous versions can be viewed by clicking on links below

  1998 and 2001 National Agreements
and 1999 Fleischli Interest Arbitration Award

These materials are in Adobe Acrobat® format. In Windows®, click to browse online, right-click and save to download. More Information
2001-2006 NALC-USPS National Agreement
1998-2000 NALC-USPS National Agreement
Fleischli Interest Arbitration Award